Toronto Airport is a Mess All Away Around

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July 18. An Air Canada ramp agent at the Toronto Pearson International Airport told Insider this summer’s travel chaos is “hands down the worst” he’s ever seen during the six years he’s worked for the airline.

As thousands of flights are delayed and canceled across the country, airline and airport workers are left to pick up the pieces — all while dealing with the backlash of frustrated customers and a lack of support from management.

“Everybody’s overworked,” he said, describing one recent shift where he manually loaded 700 bags weighing over 40 pounds each onto five back-to-back flights. Some of the airline’s workers are on the verge of quitting, and are “just waiting for that final push,” he added.

The worker spoke on condition of anonymity in order to protect his career, but his employment with Air Canada has been verified by Insider.

Air Canada did not immediately respond to Insider’s request to comment on backlogs, luggage issues, and employee concerns.

Source: Insider

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136240cookie-checkToronto Airport is a Mess All Away Around