November 9. The number of air travel complaints filed with the U.S. Transportation Department soared during the first quarter of 2023 through to May, 2023, according to newly published data by the department.
According to an AP News article on the subject, the department has had a backlog of complaints because the number is so high, and so the first quarter of 2023 through May, 2023 is the only data that has been released thus far.
The first quarter of 2023 saw 24,965 complaints filed with the Department, an increase of over 88 percent from the 13,252 filed during the first quarter of 2022.
March 2023 saw 7,492 airline service complaints, an increase of 70.1 percent from the same month in 2022, and a 12.8 increase from February, 2023. April 2023 and May 2023’s complaints were lower than in March, at 6,712 and 6,465 complaints respectively, but they were still inflated over the same months in 2022.
Source: Travel Pulse